Social Media Policy

SOCIAL MEDIA POLICY

REALTRACK SYSTEMS, S.L (hereinafter, the “Company”).
CIF: B04648374
Address: C/ Guinea nº 2, 04009 – Almería (ALMERIA).
Email for communications regarding Data Protection or clarifications related to the Social Networks policy: pddatos@realtracksystems.com.

The Company, advocating for the new communication channels in social networks as one of the closest ways of participation by our users, prepares this policy for the use of Social Networks in order that communications be productive and aware of our mission and commitment to them. In this way, this policy will apply to the content, comments and data collected or provided on the official pages of the Company and on the Social Network platforms where it is present.

However, and regardless of the foregoing, it should be remembered that, as a direct user of the specific Social Network, you are subject to the Privacy Policy and Conditions of Use established therein, so it is convenient to verify the information contained in said policies and conditions, as well as in the privacy settings of the accounts generated by the user.

1. HOW IS YOUR DATA COLLECTED AND OBTAINED?

The Company may have access to the data of those users who join or use the official pages or profiles of the Company. If advertising actions are carried out in which the user participates, the Company may access their data in order to manage the services offered and/or inform them about the advertising displayed.

In the event that the user accesses our profiles or official pages, they must take into account that the Company may have access to the data that they have published or made visible in their profile, as well as any other data that may be shared under the policies of the social media platforms themselves.

2. HOW DO WE PROTECT YOUR INFORMATION?

The Company, as Data Controller, in accordance with the provisions of Regulation (EU) 2016/679 on Data Protection and Organic Law 3/2018, of December 5, on Data Protection and Guarantees of Digital Rights, has implemented measures technical and organizational that are necessary to guarantee the confidentiality of user data. It is intended to avoid any type of loss, alteration, disclosure or unauthorized access that leads to a breach or breach of security.

2.1 Rights of users in terms of privacy

In accordance with the provisions of the applicable regulations on data protection, the Company guarantees users to be able to exercise the rights of access to their personal data, rectification, deletion (right to be forgotten), limitation of treatment, opposition, portability, right not to be subject to automated individual decisions, as well as the revocation of the consent given. To do this, you can send an email to the Responsible, or where appropriate, to the Data Protection Delegate at pddatos@realtracksystems.com. In addition, the interested party can contact the competent Data Protection Control Authority to obtain additional information or file a claim.

If the user does not want to use the services offered or promoted by the company in the future nor does he want to receive advertising communications, he can proceed to unsubscribe through the mechanisms that are made available to him on the different pages, profiles and official websites. , uninstall or unsubscribe from our official applications or groups, as well as configure the privacy of your account to prevent access to your information. Once the user proceeds to establish said unsubscribe configuration, the Company will not have access to their account information and their data will be deleted.

For more information, you can review our privacy policy on the Company’s website.

3. HOW IS YOUR INFORMATION USED?

In the event that the Company enables an interaction platform or groups with the followers of social networks, it may share the user’s information with other companies that are directly related and in the cases in which it is necessary to administer, manage and/or or improve the services offered through our website or official platforms, after signing a contract that contemplates the security in relation to the processing of your data.
In the same way, the Company will only share your information prior legal requirement, to comply with the requirements of the applicable regulations or if requested by the competent authorities.

4. CONTENT AND COMMENTS FROM FOLLOWERS AND USERS.

Below are some indications to encourage the proper use of communications and contributions that the user can share on the website or official platforms, showing our appreciation for

the contributions, mentions and/or answers of the users.

The Company will refrain from responding to any comment that implies the use of obscene language, personal attacks on other users, derogatory comments or questions that are not related to the Company or any of its products, as well as not acting in accordance with what is established in the Legal Notice published on the website.
The Company’s website or official platforms include links to other websites managed by third parties, in order to facilitate user access to information from collaborating and/or sponsoring companies. Accordingly, the Company is not responsible for the content of said websites, nor is it in a position of guarantor or/or offering the services and/or information that may be offered through third-party links.
The Company reserves all rights related to its official pages and platforms including, although unlimited, the following actions: edit, modify, add, delete any content or comments that act against the uses and good faith of users . In the same way, the Company reserves the right to eliminate or reject those user accounts that publish content or comments that act against our Social Networks policy and our conditions of Use published on the website.


5. MODIFICATIONS IN THE SOCIAL NETWORKS POLICY

The Company reserves the right to modify this Social Media Policy at any time without prior notice. However, it will be in a visible place, freely accessible for as many queries as it deems appropriate.

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